Quality Management Systems Auditing Module 3 Auditing SZNS ISO 9001: 2015

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This International Standard provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.

It is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme.

The application of this International Standard to other types of audits is possible, provided that special consideration is given to the specific competence needed.

Main Features

This International Standard does not state requirements, but provides guidance on the management of an audit programme, on the planning and conducting of an audit of the management system, as well as on the competence and evaluation of an auditor and an audit team.

This International Standard is intended to apply to a broad range of potential users, including auditors, organizations implementing management systems, and organizations needing to conduct audits of management systems for contractual or regulatory reasons. Users of this International Standard can, however, apply this guidance in developing their own audit-related requirements.

Who is the target audience?

 

All users, including small and medium-sized organizations, that concentrate on what are commonly termed “internal audits” (first-party) and “audits conducted by customers on their suppliers” (second party). While those involved in management system certification audits follow the requirements of ISO/IEC 17021:2011, they might also find the guidance in this International Standard useful.

Introduction

1
Introduction

Terms and definitions

1
Terms and definitions

Principles of auditing

1
Principles of auditing

Managing an audit programme

1
Managing an audit programme

Performing an audit

1
Performing an audit

Competence and evaluation of auditors

1
Competence and evaluation of auditors

Annex A

1
Guidance and illustrative examples of discipline-specific knowledge and skills of auditors

Annex B

1
Additional guidance for auditors for planning and conducting audits

Bibliography

1
Bibliography

Guidance on the requirements for Documented Information of ISO 9001:2015

1
Guidance on the requirements for Documented Information of ISO 9001:2015

Activities

1
Activity 1- Audit Principles
2
Activity 2 – Clauses of ISO 9001
3
Activity 3 – Audit Plan
4
Activity 4 – Audit Agenda
5
Activity 5 – Case Study – Mock Auditing
6
Activity 6 – Non-Conformity
7
Activity 7 – Audit Example
8
Activity 8 – Non Conformity Form
9
Activity 9 – Audit Report
10
Activity 10 – Training needs Analysis

Quiz

1
Quiz 1: Pre- test your knowledge
7 questions
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— 12 February 2021

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Enrolled: 6 students
Duration: 35 hours
Lectures: 20
Video: 9 hours
Level: Advanced

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