Quality Management Systems: Module 2 Understanding and Implementation of SZNS ISO 9001: 2015

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 A: Scope of this training

 This training covers the requirements for Quality Management Systems (QMS). The training material is based on the SZNS ISO 9001:2015 – Quality Management System requirements and ISO 9000:2015.

B: Course objectives

 A student who successfully completes this course will be able to:

  1. Understand and explain the principles and requirements of the ISO 9001: 2015 standard
  2. Address risks and opportunities associated with the organisations context and objectives;
  3. Understand the purpose, concepts, and rationale for QMS
  4. Describe the benefits of a QMS
  5. Understand the Principles governing QMS and the PDCA Cycle
  6. Apply the process approach in a QMS

Introduction

1
Introduction

Process Approach

1
Process Approach

Risk-based thinking

1
Risk-based thinking

Context of the organisation

1
Context of the organisation
2
Chapter Quiz Questions
2 questions

Leadership

1
Leadership
2
Chapter Quiz Questions
2 questions

Planning

1
Planning
2
Chapter Quiz Questions
2 questions

Support

1
Support
2
Chapter Quiz Questions
2 questions

Operation

1
Operation
2
Chapter Quiz Questions
2 questions

Performance evaluation

1
Performance evaluation
2
Chapter Quiz Questions
2 questions

Improvement

1
Improvement
2
Chapter Quiz Questions
2 questions

Annex A

1
Annex A

Activities

1
Activity 1 – What is quality?
2
Activity 2 – Context of the organisation
3
Activity 3 – A car manufacturing process
4
Activity 4 – Quality Policy
5
Activity 5 – Communication
6
Activity 6(a) – Control of Documents
7
Activity 6(b) – Documented information
8
Activity 7 – Management Review
9
Activity 8 – Staff competence
10
Activity 9 – Monitoring
11
Activity 10 – Internal audits
12
Activity 11 – QMS Implementation Plan

Examination Questions

1
Exam
9 questions
Standards-based training courses are based on international standards ensuring high-quality content and delivery. Course modules are developed in cooperation with recognized standards experts.
To be the recognised centre of excellence and preferred supplier of services relating to the use of standards in Eswatini.
Our SWASA products can be purchased either from the SWASA Store (https://shop.swasa.online/) or from the SWASA office

Introducing standards-based e-learning Eswatini

— 12 February 2021

  1. Standards-based training Our training courses are based on international standards ensuring high-quality content and delivery. Course modules are developed in cooperation with recognized standards


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Enrolled: 9 students
Duration: 35 hours
Lectures: 23
Video: 9 hours
Level: Intermediate

Working hours

Monday 08h00-16h45
Tuesday 08h00-16h45
Wednesday 08h00-16h45
Thursday 08h00-16h45
Friday 08h00-16h30
Saturday Closed
Sunday Closed